Privacy Policy

This policy explains what personal information Calypso Blue collects, why we collect it, and what we do with it.

Information we collect

When you visit our store we collect basic device information such as your browser, IP address, time zone and the pages you view. This is collected through cookies and similar technologies.

When you place an order we collect your name, billing and shipping address, email address, phone number and payment details. Payment card details are processed directly by our payment providers and are never stored on our systems.

How we use it

We use your information to fulfil orders, process payments, arrange delivery, send order confirmations and tracking, respond to your enquiries, and screen orders for fraud. With your consent, we may also send you marketing emails. You can unsubscribe at any time using the link in any email.

Who we share it with

We share information with the service providers needed to run the store: Shopify, which powers our online store; our payment processors; and our fulfilment and shipping partners. We do not sell your personal information.

We may also disclose information where required by law or to protect our legal rights.

Cookies

We use cookies to keep your cart, remember preferences and understand how the store is used. You can disable cookies in your browser, though parts of the store may stop working.

Your rights

Depending on where you live, you may have the right to access the personal information we hold about you, correct it, request its deletion, or object to how we use it. To exercise any of these rights, email support@calypsoblue.store and we will respond within 30 days.

Data retention

We keep order records for as long as necessary to meet our legal and accounting obligations.

Children

Our store is not intended for anyone under 16 and we do not knowingly collect their information.

Changes

We may update this policy from time to time. The date below shows when it was last revised.